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Frequently Asked Question!
We ship to Japan, Germany, Hungary, France, United Kingdom, United States regularly. If you are in Asia, Europe or North America, please feel free to place an order. We don't ship to Africa, South America, Russia at this moment.
Your country's customs are likely to be more friendly if you are associated with a lab or bio company. However, if you are an individual, you are free to buy, just enter your name in the company field.
We accept PayPal, major credit card and debit cards, as well as Euro and USD bank transfers. In case you make payment using a card, the payment processor will be either PayPal or Stripe. We never store your card information.
You can order as little as 1 kg for food and industrial enzymes. You can order 1 KU or 1 ML for diagnostic enzymes and reagents.
We are proud of taking care of our customers on a timely matter. If you have a question before or after your purchase, please feel free to contact us.
Our normal lead time is around 5-7 business days. If there is an exception such as a rare product, or out of stock item, we will contact you in advance.