服務條款
Last updated: March 31, 2026
These terms govern purchases from Enzymes.bio, operated by NEW ZEALAND YINJUE HOLIDAYS LIMITED. By placing an order, you agree to these terms.
1.產品
我們銷售專業、實驗室和工業用的工業級和研究級酵素。除非明確說明，否則產品不得直接供人食用。每種產品的最低訂購量為 3 件。.
可索取產品規格、分析證書 (COA) 和安全資料表 (SDS)。電子郵件 wholesale@enzymes.bio.
2.定價與付款
所有價格均以美元為單位。我們接受信用卡/借記卡 (Stripe) 和 PayPal 付款。訂購時收取付款。價格如有變更，恕不另行通知，但您的確認訂單價格在購買時已鎖定。.
3.運送
We ship worldwide via DHL Express. Estimated delivery is typically 3–7 business days depending on destination. You will receive a tracking number by email when your order ships.
海關和進口稅： The buyer is responsible for all customs duties, import taxes, and fees charged by the destination country. We declare the accurate commercial value on all shipments — we do not falsify customs documents. If you are unsure about import regulations in your country, please check with your local customs authority before ordering.
如果貨物因海關拒收、拒付關稅或買家提供的地址不正確而退回給我們，我們將退還產品成本扣除原價和退貨運費。.
4.退貨與退款
如果產品未拆封且保持原狀，您可以在送貨後 14 天內要求退貨。聯絡 wholesale@enzymes.bio 註明您的訂單號碼和原因。.
我們承擔產品退貨的運費：
- 運送途中損壞
- 不對 (我們寄錯了貨品)
- 有缺陷（不符合規定規格）
Return shipping for other reasons (e.g., changed your mind) is at the buyer’s expense. Refunds are issued within 5 business days of receiving the returned goods.
5.產品使用與責任
工業酵素需要適當的處理。一旦購買，即表示您確認您擁有在您的管轄範圍內安全處理和使用產品所需的技術知識、設施和法規許可。.
NEW ZEALAND YINJUE HOLIDAYS LIMITED is not liable for: improper use of products, losses arising from delayed shipments due to carrier or customs delays, or regulatory non-compliance in the buyer’s country.
6.知識產權
All content on Enzymes.bio — including product descriptions, images, and technical documentation — is the property of NEW ZEALAND YINJUE HOLIDAYS LIMITED and may not be reproduced without written permission.
7.準據法
本條款受新西蘭法律管轄。對於歐盟客戶，您在歐盟法律下的強制性消費者保護權利仍不受影響。.
8.條款變更
我們可能會更新這些條款。更改後繼續使用本網站即表示接受。在變更前所下的訂單，則以購買時有效的條款為準。.
9.聯絡人
NEW ZEALAND YINJUE HOLIDAYS LIMITED
Suite 6555, Level 1, 6 Johnsonville Road, Johnsonville, Wellington, 6037, New Zealand
Email: wholesale@enzymes.bio